Terms and conditions

TERMS AND CONDITIONS OF SALE
These general conditions of sale are strictly applied to all sales of products made by the online store https://chef7mares.com Any order made to the online store https://chef7mares.com necessarily implies as an essential condition, determining and essential, acceptance without reservations by the Customer of the General Terms and Conditions of Sale of the online store https://chef7mares.com in force on the day the corresponding order is placed. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention by the online store https : //chef7mares.com The fact that the online store https://chef7mares.com does not resort at any time to any of the present conditions cannot be interpreted nor will it be equivalent to renounce to resort to them in the future or in the past.

The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions that are contrary to this.

IDENTITIES OF THE PARTIES
On the one hand, NICOLAU SCACIOTTA CORIA ROSA (Holder of the website https://chef7mares.com) with NIF Y5031546B as a supplier of the products hired by the
consumer and / or user, with registered office at Calle Santa Teresa de Jesús, 8, 1st floor, door A – ZIP: 07638 – Ses Salines – Baleares – Spain and email, info@chef7mares.com
On the other hand, the user, registered on the website and whose purpose is to be a consumer and / or user thereof and / or contract the products or services of https://chef7mares.com.
The consumer and / or user is responsible for the data you provide to https://chef7mares.com.
And therefore, it is responsible for the veracity of the data you provide on this website.

PRICES
The prices published in the online store https://chef7mares.com are in Euros. All prices are inclusive VAT applicable on the day of the order, any change of VAT rate will be applied automatically to the prices of products for sale in the online store https://chef7mares.com.
The offers on products for sale in the online store https://chef7mares.com will be shown in the “Offers” section or it will be indicated in the product file and, if not indicated otherwise, they will be valid as long as they are shown on the screen. The discount vouchers will have a validity and special conditions for their use. Consult the specifications of each voucher before using it.

OBJECT OF THE CONTRACT (DESCRIPTION OF PRODUCTS AND SERVICES)
The purpose of this
contract is to regulate the existing relationship between https://chef7mares.com and the consumer and / or user at the time that he / she gives his / her consent during the contracting process when accepting the corresponding box. (Box that, prior to its acceptance, will inform about these terms and conditions of sale, the legal notice and the privacy policy of this website).

The contractual relationship of purchase will entail the delivery in exchange for a certain price on the website of a product.

PAYMENT METHODS
When making the order, the customer can freely choose to pay the purchases made in the online store by::

 Bank transfer: The buyer to make the payment through this method must make a bank transfer (determining the reference of the order in the concept) within a maximum period of 3 business days from the completion of the order. The company reserves the right to cancel the order in case of not having received confirmation of the transfer after said period. The bank account will be shown to the customer at the moment he chooses this payment method.

 PayPal: In order for the consumer and / or user to pay for their purchases through this system, they must have a PayPal account. For more information www.paypal.es.

 Cash on Delivery: Once the buyer places the order, https://chef7mares.com will send it to the address established in the register through our transportation agency, which will charge you at the time of delivery of the package. Checks are not accepted, only cash. It is important that the consumer and / or user has prepared the exact amount, since the carrier may have no change

 By credit or debit card through the virtual POS. Through this means of payment, the buyer will have to provide his card number, the expiration date and his CVV number. In this case, your data will be encrypted and sent under secure server to the bank’s virtual POS. This procedure does not provide the card number to NICOLAU SCACIOTTA CORIA ROSA

 

PRODUCT
The offers presented by the online store https://chef7mares.com are valid within the limit of available stocks and the dates established for such offer. The online store https://chef7mares.com reserves the right to modify the product assortment depending on the difficulties imposed by its suppliers.

In the event that the selected product is not available as a stock, on the product page the user can provide his / her email in order for the entity to contact the user once the product is
available by email to info@chef7mares.com.

SHIPMENTS, RETURNS AND DELIVERY TIMES
The delivery time varies from 5 to 15 working days depending on the day of the week that the purchase has been made, since deliveries are made only from Monday to Friday. All our items are sent by urgent courier.
The orders are prepared at the moment in which the payment has been confirmed and in the following schedule:
Monday to Friday from 9:00 a.m. to 4:00 p.m. Orders received after that time will be prepared the next business day. No shipments are made on Saturdays, Sundays or holidays.

SHIPPING COSTS

1. The products purchased will be delivered to the address indicated in the order.

2. The purchase tickets will be sent to the e-mail address indicated by the client in their registration in the prestashop.laprimera.net online store and they can also be consulted in the registration account created by the client in the chef7mares.com

3. On Saturdays, Sundays and holidays there will be no departure or delivery of orders.

4. The delivery will be made punctually under the responsibility of the carrier.

5. An order is considered delivered at the time the carrier delivers the package, or packages, to the customer and the customer signs the delivery receipt document. It is up to the customer to check the status of the goods upon receipt and indicate all anomalies in the delivery receipt.

6. The order delivery area is established in Peninsula and Balearic Islands and the price of shipments is: € 4.95 for each shipment and up to 1 kg of weight in each of them.

7. The delivery service is carried out by Postal Express in the peninsular territory and the Balearic Islands.

8. The consumer and / or user, after receiving an email that your order is sent, if after a reasonable period of time you do not receive the product, you can contact
https://chef7mares.com through the telephone (+ 34) 633119702, by the contact form or by mail: info@chef7mares.com to clarify the cause of the delay.
Once obtained the claim, https://chef7mares.com will contact the consumer and / or user in order to explain what happened and reach an agreement on what happened.
In the case that https://chef7mares.com does not have availability of the contracted good, the consumer and / or user will be informed of this lack of availability and in the shortest possible time will receive from www.cliente.com the sums paid.

 

CANCELLATIONS
If after the purchase you wish to cancel an order that has not yet been issued, it can be done as long as it is indicated by the contact form established for this purpose in the “contact” section or in writing to the electronic address https: / /chef7mares.com, customer service form or by phone to the number (+34) 633119702 indicating the number of the order you wish to cancel

 

RETURN POLICY
The consumer and / or user will have a period of 14 calendar days from the date of receipt of the product for the return of the same without the need to indicate the reason and without incurring any cost except the shipping costs that will be assumed by the consumer and / or user.
The following exceptions are established (among others) in the exercise of the right of withdrawal and that are expressly included in the Law in terms of consumers and users, which
are:

a)A service, if NICOLAU SCACIOTTA CORIA ROSA had already provided it in its entirety and, upon requesting such service, you would have accepted the start of the provision of the service and the impossibility of withdrawing it once the service began.

b)The supply of goods made according to the specifications of the consumer and / or user or clearly personalized.

c)The supply of goods that may deteriorate or expire quickly.

d)The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.

e)The supply of goods that after their delivery and taking into account their nature have been mixed indissociably with other goods.

The refund of the amount will be made through the same payment method with which the user made the purchase.

The returned product must be in the same condition in which it was received, that is, in perfect conditions and of course it can not be damaged, beaten or with fake evidence of use that prevents the sale of the same product again. To send the same must be made in an appropriate packaging to protect it during the journey.

PROCEDIMIENTO:

Para ejercer su derecho de desistimiento, el consumidor y/o usuario dispone de un plazo de 14 días naturales, Para ello cumplimentará el formulario establecido al efecto en la sección “Mi cuenta” o bien realizará otro tipo de declaración inequívoca en la que señale su decisión de desistir del contrato de venta.

Ya sea por un medio u otro, su comunicación deberá contener los siguientes datos:

 Sus datos identificativos: nombre completo y dirección
 Número de pedido que figura en la factura que se le ha remitido junto con el bien adquirido
 Descripción del bien adquirido
 Su voluntad de desistir del contrato de compraventa
 Fecha de la comunicación
 Si envía su petición por medio no electrónico (por ejemplo, correo postal) la misma deberá venir
firmada.

A partir de la fecha en la que nos comunique su decisión de desistir del contrato, el consumidor y/o usuario cuenta con un plazo de 14 días naturales para devolver a NICOLAU SCACIOTTA CORIA ROSA en perfecto estado el bien adquirido junto con copia de la factura de compra.

https://chef7mares.com comunicará sin demora al consumidor y/o usuario mediante mail el acuse de recibo de dicho desistimiento, con las instrucciones del envío por parte del consumidor y/o usuario. Una vez recibido el producto o el consumidor y/o usuario haya presentado prueba fehaciente de la devolución del bien, www.cliente.com entregará sin demoras indebidas las sumas entregadas por el consumidor y/o usuario.

 

USER REGISTRATION
To browse the store and add products to the cart, it is not necessary to be registered. However, to make the purchase it will be necessary to register as a user. We will request your
personal data to generate your customer file, such data will be protected by virtue of the provisions of current regulations of Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter, “RGPD”, With your user account you can make purchases and benefit from the discounts, promotions and gifts we offer our customers. In your account you can check the history and details of your orders, your shipping addresses, your means of payment, your discount vouchers, etc.

 

PURCHASING PROCESS
To buy in the online store https://chef7mares.com it will be necessary to be a registered user and over 18 years of age. Add all the products you want in your cart, later to make the purchase click on “Confirm”. We will ask for the shipping address and the customer’s address (you can use the same address for both). Subsequently, you will be asked to choose the type of shipment, these rates are calculated according to the delivery address provided, with the total weight of the package and the duration of the shipment (urgent or ordinary). Finally you must choose the payment method, either by bank transfer, cash on delivery, PayPal or debit or credit cards.

GUARANTEE

The repair and replacement will be free for the user. This gratuity will include the necessary expenses incurred to correct the lack of conformity of the products with the contract, especially the shipping costs, as well as the costs related to labor and materials. It is the customer’s obligation to send the defective merchandise by their means to process the
guarantee, once the guarantee has been received and approved, https://chef7mares.com will proceed to replace the product by sending it to the customer at postage prepaid, without the customer being cost no additional expense. The seller is responsible for the lack of conformity that manifests itself within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of having knowledge of it.

CONTACT

At any time you wish, you can contact us to request more information or solve your doubts.

The parties submit, at their election, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of Palma de Mallorca. NICOLAU SCACIOTTA CORIA ROSSA © 2018